about tobi
Privacy & Security
Protecting Your Data. Safeguarding Every Ride.
In specialized transportation, trust is everything. Tobi is built with security and privacy at its core so you can confidently manage sensitive operational, financial, and rider data without risk.
From secure infrastructure to strict data handling practices, we’re committed to protecting your information at every level of the platform.
Security Built into the Platform
Designed to Keep Your Data Safe by Default
Tobi uses modern security practices to ensure your data is always protected:
- Data encryption in transit and at rest
- Secure, role-based access controls
- Continuous monitoring and system safeguards
- Regular security updates and vulnerability management
Security isn’t an add-on it’s embedded into everything we build.
Privacy You Can Trust
Responsible Data Handling Across Your Operation
We understand the importance of protecting sensitive rider and operational data, especially when working with healthcare and institutional partners.
- Strict controls around data access and visibility
- Secure handling of trip, rider, and billing information
- Designed to support privacy requirements across regulated environments
Tobi helps ensure your data is handled responsibly—every step of the way.
Advancing Toward Industry Standards
Committed to SOC 2 and HIPAA Compliance
Tobi is actively working toward industry-recognized security and privacy standards, including:
- SOC 2 – Strengthening controls around security, availability, and data integrity
- HIPAA – Supporting the protection of sensitive healthcare-related information
Our team is continuously enhancing processes, controls, and infrastructure to align with these standards and meet the expectations of healthcare and institutional clients.
Controlled Access & Auditability
Know Who Accessed What and When
Tobi provides visibility and control over how data is accessed and used:
- Role-based permissions to limit access by user type
- Audit trails with timestamps for key actions
- Secure user authentication and access management
This ensures accountability and transparency across your organization.
A Secure Foundation for Growth
Scale Your Operations with Confidence
As your fleet grows, your data and compliance needs become more complex. Tobi is designed to scale securely with you:
- Infrastructure built to support high-volume operations
- Ongoing investment in security and compliance
- A platform trusted by fleets operating in regulated environments
Backed by a Team That Prioritizes Security
Continuous Improvement, Always On
Security is not a one-time effort it’s an ongoing commitment.
Tobi’s product and engineering teams continuously:
- Monitor and improve system security
- Implement best practices and new safeguards
- Respond to evolving threats and requirements
Discover How Tobi Works
From dispatching to invoicing to billing, explore how Tobi helps your business.