No. While Tobi offers a complete end-to-end platform, it’s built on an open API architecture and integrates with commonly used fleet software like Kinetik and Transit Billing. You can adopt Tobi alongside your existing tools and transition at your own pace.

Yes. Tobi uses intelligent routing and real-time operational data to optimize schedules and reduce delays. It also provides performance tracking and insights so you can identify and fix the root causes of missed pickups or late arrivals.

Tobi offers purpose-built reports for fleet operators, including revenue, driver performance, and on-time performance. You can track metrics like profitability per trip, driver utilization, deadhead mileage, and service quality through real-time dashboards.

Yes. Tobi has a dedicated product and development team that works with fleets to support custom workflows, integrations, and feature enhancements. The platform is designed to adapt to your specific operational and contractual needs.

Tobi builds compliance directly into workflows with features like trip validation, GPS tracking, timestamped audit trails, and automated checks. It helps ensure trips meet payer and regulatory requirements while reducing the risk of errors or denied claims.

Tobi includes a Driver App for real-time navigation, trip updates, and communication with dispatch. It also offers a Facility Portal for healthcare partners to book and track rides, and a Caregiver App for real-time trip visibility and peace of mind.

Tobi offers dedicated customer support, including assigned customer success managers and 24/7 support via chat, phone, and email. Our team works closely with your operation to ensure successful onboarding and ongoing optimization.

Tobi is built with strong security practices, including data encryption, access controls, and audit trails. We are actively working toward SOC 2 and HIPAA compliance to meet the needs of healthcare and institutional clients.

Implementation timelines vary based on fleet size and integrations, but Tobi is designed for efficient onboarding. Our team works closely with you to ensure a smooth transition with minimal disruption to your operations.

Tobi is built for growing and enterprise specialized transportation fleets that need to scale operations, improve efficiency, and gain full visibility across their business—without being limited by fragmented software.