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The non-emergency medical transportation (NEMT) industry faces unprecedented challenges driven by inflation and the relentless surge in labor costs, insurance, vehicles, and more.   As the economic landscape shifts, NEMT providers try to maintain a profitable business even as operational costs…

Mitch Cooper

Are your operations aligned with the principles of transparency and integrity?   Enron, once a titan in the energy sector, serves as a sobering reminder of the importance of core values, particularly transparency, in business operations.   This once-thriving company faced…

Sanya Chitkara

Non-emergency medical transportation (NEMT) is much more than traditional passenger transportation.   In this industry, your company provides vital services for individuals who can’t reach medical appointments independently, usually because they don’t have a reliable way to get there.  While many…

Mitch Cooper

Annually, 3.6 million people delay or miss medical appointments due to transportation issues, and over 37,000 older adults are injured entering or exiting vehicles.   These numbers highlight the critical need for non-emergency medical transportation (NEMT) providers to master wheelchair…

Sanya Chitkara

The Program of All-Inclusive Care for the Elderly (PACE) initiative provides comprehensive and holistic care for older adults who still want to live in their home community. While this is an excellent way for these individuals to remain in their…

Sanya Chitkara

Suppose you’ve heard the latest buzz surrounding Transportation Network Companies (TNCs) and their intersection with the non-emergency medical transportation (NEMT) industry. You might be wondering how it affects you.  This article sheds light on this hot topic and answers questions…

Sanya Chitkara

Non-emergency medical transportation (NEMT) vans are a substantial investment, and maintenance is costly. The difference between breaking even and achieving significant profits in a business with tight margins is how wisely you deploy these essential assets. Whether your vans roll…

Sanya Chitkara

Non-emergency medical transportation (NEMT) is a fast-growing industry that requires technology solutions to optimize operations and deliver excellent customer experiences.  One of the most critical technology solutions for NEMT providers is the Routing and Scheduling Dispatch (RSD) system.   This…

Sanya Chitkara

In the healthcare industry, non-emergency medical transportation (NEMT) removes barriers for patients needing essential medical care.  However, for NEMT providers, the intricate world of healthcare billing can make it challenging to get reimbursed for that transportation and sustain a successful…

Sanya Chitkara

Before your non-emergency medical transportation (NEMT) drivers hit the road, you must arm them with more than keys and a route. A comprehensive approach to vehicle breakdowns can make all the difference in ensuring smooth operations and patient care. In…

Sanya Chitkara