Tobi Cloud

Tobi Transparent Logo

Understanding the Role of an NEMT Driver

Understanding the Role of an NEMT Driver

While there are many essential roles across the non-emergency medical transportation (NEMT) industry, drivers play a significant part in daily operations.   Drivers are on the front lines of the NEMT business, as they’re the ones your customers interact with consistently.   They’re essentially the face of your company.  In this article, we’ll take a closer look […]

5 Things to Consider When Hiring NEMT Drivers 

5 Things to Remember When Hiring NEMT Drivers

Non-emergency medical transportation (NEMT) is much more than traditional passenger transportation.   In this industry, your company provides vital services for individuals who can’t reach medical appointments independently, usually because they don’t have a reliable way to get there.  While many essential jobs exist within your company, drivers can be your most important employees. They are […]

Preparing NEMT Drivers to Handle Vehicle Breakdowns 

Preparing NEMT Drivers to Handle Vehicle Breakdowns

Before your non-emergency medical transportation (NEMT) drivers hit the road, you must arm them with more than keys and a route. A comprehensive approach to vehicle breakdowns can make all the difference in ensuring smooth operations and patient care. In…

Safety Preparedness for NEMT Drivers 

Safety Preparedness for NEMT Drivers

You face different daily challenges when you are a non-emergency medical transportation (NEMT) driver.   Some of these challenges can be unexpected, like a sudden snowstorm that makes it difficult to navigate the road on your way to a critical medical appointment with a passenger who is dependent on your expertise.   Your passengers trust you to […]

How will changes to New York State’s NEMT broker affect your drivers?

A focused image of a professional driver contemplating the implications of New York State's NEMT broker changes on their services.

As the State of New York transitions all its non-emergency medical transportation (NEMT) services to a single broker, many transportation providers are working through how this will affect their operations, including their drivers.  In August 2023, the New York State Department of Health (NYSDOH) selected Medical Answering Services, LLC (MAS) as the single Medicaid Transportation […]

Unlocking Success: Training Tips for NEMT Drivers

Training Tips for NEMT Drivers

The need for well-trained, safe, and experienced drivers in the non-emergency medical transportation (NEMT) industry has never been greater.  With the National Highway Traffic Safety Administration reporting close to 42,795 traffic fatalities in 2022, safely navigating the roadways is crucial.   Add that to the nearly 3.17 trillion miles Americans drove in 2022, and it becomes […]

A Fleet Owner’s Guide to NEMT Driver Training and Safety 

NEMT Driver Training & Safety

The U.S. has witnessed a concerning surge in traffic fatalities in recent years.   Specifically, from 2019 to 2022, traffic-related deaths increased by 19%. This data emphasizes the importance of safety, especially in the non-emergency medical transportation (NEMT) sector.   As NEMT providers, ensuring that drivers are adequately trained isn’t just a regulatory mandate—it’s a commitment to […]

How NEMT Software Benefits Your Drivers 

How NEMT Software Benefits Your Drivers

Non-emergency medical transportation (NEMT) drivers are in high demand because of an aging population and their growing need for transportation to and from healthcare appointments.   This demand means that retaining drivers is a crucial part of your business.   Technology plays a central role in retaining drivers and enhancing business operations. NEMT software bridges the communication gap […]