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How to Create a Memorable Brand Experience in NEMT
Brand experience is the sum of all customer interactions and impressions of a brand, from when they become aware of it to when they use its products or services. It influences how customers perceive, feel, and behave towards a brand and whether they will choose it again or recommend it to others. How do your […]
How to Successfully Scale Your NEMT Business
Scaling an NEMT business involves expanding its operations to meet growing demand while maintaining high-quality service and efficiency. It requires careful planning, strategic investment, and optimizing processes to accommodate more clients and increase revenue. This article explores the key strategies and considerations involved in scaling your NEMT business, from assessing your current state to implementing […]
Marketing Strategies to Help Grow Your NEMT Business
Starting and growing a non-emergency medical transportation (NEMT) business can be rewarding but has unique challenges. Thanks to the Affordable Care Act’s expansion of Medicaid, more individuals are eligible for NEMT services than ever before. Some projections show the NEMT market value at $15.6 billion by 2028. With the industry on an upward trajectory, there’s […]
Join the Tobi NEMT Growth Network to Unlock Your Business’s Full Potential
Anyone familiar with the non-emergency medical transportation (NEMT) industry realizes two things: it’s a critical part of the healthcare industry and is growing rapidly. The need for low-income individuals or patients with disabilities to find reliable transportation to and from their medical appointments is expanding, creating more opportunities for new businesses. Unfortunately, starting a new […]
4 Ways NEMT Companies Can Deliver Exceptional Customer Experiences
Imagine that you have an important doctor’s appointment, and it’s your first time using a ride service to get there. You’re already anxious about the appointment and have never relied on non-emergency medical transportation (NEMT), so you’re a bit nervous about this new experience. They said your driver would arrive at 9:30 a.m. but were […]
EIN for NEMT Startups: When and How to Apply
Are you beginning a new venture in the non-emergency medical transportation (NEMT) industry? Having the necessary credentials from the beginning will help you start your business more efficiently. Obtaining an Employer Identification Number (EIN) is one of the most essential parts of starting your own NEMT company. In this article, we’ll walk you through an […]
Use Content Marketing to Connect with Your NEMT Clients
Are you struggling to connect with your clients and prospects? Perhaps you know the basics of marketing, but despite your best efforts, sometimes it may feel like your message falls on deaf ears. In this article, we’ll share how you can solve this problem with content marketing, what it is, why it works, and how […]
3 Ways Streamlining Communication Can Improve Your NEMT Business
Efficiency and reliability are crucial for non-emergency medical transportation (NEMT) companies. Ensuring timely pickups, safe transportation, and clear communication is essential for operators and their clients. Effective communication is the backbone of any successful NEMT operation. By streamlining communication channels, you can unlock significant improvements, from more efficient scheduling to a boost in customer satisfaction. […]
What qualities make a great NEMT provider?
Imagine you’re voting for a presidential candidate. What factors would influence your choice? You would probably want to know their background, achievements, and vision of what they want to accomplish. You would need a good reason to trust them with the country’s future. Similarly, you face a similar challenge when you market your brand as […]
Unique Ways to Boost Your NEMT Private Pay Contracts
Across the non-emergency medical transportation (NEMT) industry, providers find it challenging to increase and enhance private pay contracts. As the demand for reliable transportation services continues to rise, NEMT businesses must explore new, inventive strategies that set them apart in a competitive market. This article examines several unique approaches to meet private pay clients’ needs […]