Curious about your annual savings?
Reducing Medicaid Compliance Risks with Automated Trip Validation and Documentation Controls
Key Takeaways: In today’s operational environment, non-emergency medical transportation (NEMT) companies supporting Medicaid programs face more than just routing and cost-efficiency challenges. They are under mounting pressure from regulatory, audit, and documentation requirements, particularly when operating at a large scale. The federal obligation behind non-emergency medical transportation (NEMT) under Medicaid requires states and transportation providers […]
7 Operational Costs NEMT Leaders Can Eliminate with Automation
Key Takeaways: The U.S. healthcare system loses an estimated $150 billion annually due to missed medical appointments, often resulting from transportation barriers and operational inefficiencies. For large non-emergency medical transportation (NEMT) businesses, these inefficiencies translate into: As regulators intensify scrutiny and volumes rise, leaders must eliminate operational cost drag before it compounds. And legacy systems? […]
Why On-Time Performance Guarantees Are Becoming a NEMT Competitive Advantage
Key Takeaways: On-time performance (OTP) is now the key indicator of operational credibility in NEMT transportation, clearly reflecting a provider’s reliability and service excellence. As brokers raise standards and healthcare partners prioritize consistency, reliability, and punctuality, these are no longer just service expectations; they have become core commercial advantages. For enterprise NEMT fleets, OTP is […]
Key Performance Metrics Brokers Use to Evaluate NEMT Providers for Contracts
Key Takeaways: For large non-emergency medical transportation (NEMT) providers, contract expansion is governed by broker performance metrics. Brokers use these metrics to evaluate which providers get higher trip volume and more stable, long-term contracts. With the total Medicaid spending growth of 8.6% in FY 2025, the brokers’ mandate is clear: This means that operational narrative […]
Fixing Early-Morning Scheduling Bottlenecks with Smart NEMT Scheduling Systems
Key Takeaways: For non-emergency medical transportation (NEMT) operators running fleets of 100 or more vehicles, the most operationally fragile time of the day is the first 90 minutes of the morning. These determine whether the day unfolds with measured control or devolves into preventable chaos: High-performing teams are already working at capacity. The problem lies […]
How Leading NEMT Providers Cut Hidden Costs with Automated Workflows
Key Takeaways: Large non-emergency medical transportation (NEMT) providers lose most money through inefficiencies. As fleets scale past 100 vehicles, micro-inefficiencies compound into material financial strain, inflating non emergency medical transportation cost structures. Legacy platforms document and store trip data, but they don’t govern workflows or prevent errors. Most organizations rely on reactive dispatching, manual coordination, […]