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Why On-Time Performance Guarantees Are Becoming a NEMT Competitive Advantage
Key Takeaways: On-time performance (OTP) is now the key indicator of operational credibility in NEMT transportation, clearly reflecting a provider’s reliability and service excellence. As brokers raise standards and healthcare partners prioritize consistency, reliability, and punctuality, these are no longer just service expectations; they have become core commercial advantages. For enterprise NEMT fleets, OTP is […]