Tobi Cloud

Tobi Transparent Logo

How NEMT Providers Can Reduce Unnecessary ER Visits and Improve Health Outcomes

How NEMT Providers Can Reduce Unnecessary ER Visits and Improve Health Outcomes

Every year, millions visit emergency rooms for conditions that could have been addressed earlier with timely non-emergency medical transportation (NEMT) services.   This alarming situation highlights the need for NEMT providers to fill the gap and offer more accessible and affordable options. But how can they do this without sacrificing quality?  In this article, we’ll examine […]

Best Practices for Wheelchair Transport for NEMT Services

Wheelchair Transportation Safety Standards

Annually, 3.6 million people delay or miss medical appointments due to transportation issues, and over 37,000 older adults are injured entering or exiting vehicles.   These numbers highlight the critical need for non-emergency medical transportation (NEMT) providers to master wheelchair transport practices, ensuring safety and accessibility.   This article explores essential best practices to meet these […]

How to Properly Use Gurneys in NEMT Transportation

How to Properly Use Gurneys in NEMT Transportation

Have you ever felt transporting patients on gurneys was more of a roller coaster than a gentle glide?  This article explores best practices and guidelines for gurney use in non-emergency medical transportation (NEMT). These tips will help your team provide safer transportation to clients while protecting your drivers from injury during transport.  Gurney vs. Stretcher: […]

How can PACE recipients benefit from NEMT solutions?

PACE Transportation

The Program of All-Inclusive Care for the Elderly (PACE) initiative provides comprehensive and holistic care for older adults who still want to live in their home community. While this is an excellent way for these individuals to remain in their…

How to Achieve Optimal Efficiency in Multi-Passenger NEMT Trips

How to Achieve Optimal Efficiency in Multi-Passenger NEMT Trips

Non-emergency medical transportation (NEMT) vans are a substantial investment, and maintenance is costly. The difference between breaking even and achieving significant profits in a business with tight margins is how wisely you deploy these essential assets. Whether your vans roll…

The Basics of Medical Coding

Understanding Medical Coding

For non-emergency medical transportation (NEMT) providers, mastering medical coding is essential for getting paid correctly and operating smoothly.   While necessary for your business, it can also be complex and confusing.  This article breaks down the basics of medical coding in NEMT, explains the different types of codes used, and offers tips for staying compliant and […]

Is Value-Based Care the Future of NEMT in America?

Is Value-Based Care the Future of NEMT in America

The non-emergency medical transportation (NEMT) industry constantly evolves, including adopting value-based care.  Value-based care is a concept that has been around for a while but is now gaining more traction and relevance in the healthcare field.   NEMT providers have become used to the conventional business model—a model based on the number of rides you […]

Understanding Microtransit: A Modern Mobility Solution

Understanding Microtransit - A Modern Mobility Solution

Non-emergency medical transportation (NEMT) is a vital service that helps millions of people access their healthcare appointments yearly.  However, traditional NEMT models often face high costs, low efficiency, limited coverage, and poor customer satisfaction.   How can NEMT providers overcome these obstacles and deliver better transportation solutions for their members?  One answer may be microtransit, a […]

How do you charge for ‘deadhead miles’ in NEMT?

Charging for Dead Head Miles in NEMT

One of the most common and frustrating questions NEMT providers face is how to charge for the miles traveled without a passenger—otherwise known as “deadhead miles.”  A provider recently completed a routine trip from a care home to a doctor’s appointment and back. However, soon after returning, they received a call asking them to make […]