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How does Tobi make your NEMT service better at every turn?

How does Tobi make your NEMT service better at every turn

Running a successful non-emergency transportation management (NEMT) company is no small feat.  Meeting the diverse needs of passengers, managing an entire fleet of vehicles, and ensuring timely service can be challenging. Sure, many programs out there claim to make running your business more manageable, but they don’t have the features you need or provide the […]

How NEMT Providers Can Cultivate Strong Relationships with Medicaid Brokers

How NEMT Providers Can Cultivate Strong Relationships with Medicaid Brokers

While non-emergency medical transportation (NEMT) providers encounter numerous obstacles, establishing and upholding trust with Medicaid brokers is a primary concern.   These brokers are crucial in the NEMT network as intermediaries who link providers with Medicaid beneficiaries. If NEMT providers don’t earn brokers’ trust, they could miss out on contracts and expansion opportunities.   In this article, […]

Should NEMT operators fear the rise of Uber and Lyft? 

Should NEMT operators be afraid of Uber and Lyft

Since 2009, ridesharing services like Uber and Lyft have transformed how many people think about transportation, providing convenience and affordability.   These tech giants have quickly become household names, providing millions of rides daily and disrupting traditional transportation models—including non-emergency medical transportation (NEMT).   For decades, NEMT services have played a critical role in the healthcare system, […]

What is Medicaid’s NEMT Air Coverage?

Medicaid’s NEMT Air Coverage

One lesser-known aspect of non-emergency medical transportation (NEMT) services is air coverage.   As you might imagine, it involves using air transportation to take patients to medical facilities. While traditional vehicles are often sufficient for most patients, there are cases where air transportation is necessary due to the patient’s condition, the distance to the medical facility, […]

How can logistics providers adapt their operations for NEMT services?

How can logistics providers adapt their operations for NEMT services

Do you own a logistics business and want to explore new opportunities that draw on your years of expertise?  As the non-emergency medical transportation (NEMT) sector is forecasted to grow to over $13 billion by 2028, with a Continued Annual Growth Rate (CAGR) of 8%, this market provides a lucrative chance that fits well with […]

How to Handle Common NEMT Challenges and Risks 

How to Handle Common NEMT Challenges and Risks

Are you tired of no-shows, complex regulations, and razor-thin margins?  This article explores many common challenges and hidden risks of operating in the NEMT industry and offers practical tips for managing them effectively.  Regulatory Compliance and Legal Challenges  NEMT providers must follow different healthcare and transportation laws and regulations at various levels of government.   These […]

Do NEMT Providers Need an NPI Number?

Creating an NPI Number as an NEMT Provider

While non-emergency medical transportation (NEMT) providers don’t provide direct medical care to patients, they operate under specific rules and regulations, including the National Provider Identifier (NPI) requirement.   Providers might face significant hurdles in ensuring smooth operations and effective communication within the healthcare infrastructure without an NPI.   This is because NEMT services have become increasingly integrated […]

How can NEMT providers improve transportation for senior citizens?

How can NEMT providers improve transportation for senior citizens

Seniors can sometimes pose strong challenges for NEMT providers and drivers compared to other customers.  The primary goal may still be as expected—delivering safe and dependable transportation services—but for them, it often means dealing with needs specific to this population.   Different mobility levels within the group, such as walking independently over short distances on foot […]

Where does NEMT stand post-COVID?

Where does NEMT stand post-COVID

The non-emergency medical transportation (NEMT) industry has long been a critical component of healthcare, facilitating access to medical care for individuals who lack the means to transport themselves.   Before the COVID-19 pandemic, the NEMT sector experienced increasing recognition of the importance of accessible healthcare services. However, COVID-19 brought unforeseen challenges, reshaping the scope of NEMT […]

All You Need to Know About Accessibility Regulations in NEMT 

Accessibility Regulations in NEMT

Accessibility regulations in non-emergency medical transportation (NEMT) services are a comprehensive set of guidelines established to ensure that all individuals, regardless of their physical abilities, can access and utilize transportation services.   These regulations outline specific standards that NEMT providers must follow to create an inclusive and accommodating environment for passengers with disabilities.  Why are Accessibility […]