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Why Outdated NEMT Booking Systems Are Hurting Your Business

Why Outdated NEMT Booking Systems Are Hurting Your Business

Running a non-emergency medical transportation (NEMT) operation isn’t easy, especially when your important medical facility partners constantly call your team to schedule rides, track down vehicle statuses, or sort through invoice errors. It’s frustrating. It’s inefficient. And it’s holding you back. When medical admins’ questions force you to rely on manual processes, it can quickly […]

Can AI in NEMT reduce wait times and boost efficiency?

AI in NEMT

The non-emergency medical transportation (NEMT) industry faces a persistent challenge:  Poor service-time predictions and inefficient dispatching systems contribute significantly to lost revenue.   Did you know that missed medical appointments cost the U.S. healthcare system approximately $150 billion annually? Poor dispatching, inaccurate trip predictions, long driver wait times, and limited fleet capacity all strain NEMT operations. These inefficiencies result […]

5 NEMT Technology Mistakes Holding Your Business Back 

5 NEMT Technology Mistakes Holding Your Business Back

Scaling your non-emergency medical transportation (NEMT) business should be exciting, not exhausting. But too often, growth brings confusion, inefficiency, and missed opportunities.   Most providers, like you, don’t struggle due to a lack of demand. No, they struggle because they’re trying to grow using outdated systems that can’t keep up with your rapid scaling. If you’re […]

How can NEMT compliance grow my business?

How can NEMT compliance grow my business?

In the non-emergency medical transportation (NEMT) industry, the larger your business grows, the more compliance becomes essential.  From driver logs to attestation, brokers monitor your business closely, and regulators pay careful attention. One missing detail could put a contract at risk.   You’ve already done the hard part of scaling your business, earning trust, and managing […]

Win More NEMT Contracts & Scale Faster with Better Reporting

Win More NEMT Contracts & Scale Faster with Data-Driven Insights

It’s the end of the month. Your trip volumes look healthy, your drivers are on the road, and everything seems to be going well.  But you’re troubled because one of your biggest brokers hasn’t been sending many rides your way. When you reach out, they say your on-time rate has slipped, cancellations have crept up, […]

Real-Time Driver Tracking Is Critical to Your Business’s Success

Real-Time Driver Tracking Is Critical to Your Business’s Success

Imagine it is late afternoon, and your dispatcher receives a frustrated call from a rider’s family: “The driver never showed up.”  Your team scrambles to check logs, call the driver, and cross-reference trip assignments. By the time they piece everything together, it’s too late, and the broker has already filed a complaint.   Many growing non-emergency […]

How Poor NEMT Route Planning Eats into Your Margins

How Poor NEMT Route Planning Eats into Your Margins

It’s 9 a.m. and your dispatcher is already buried in chaos.  A rider canceled, another is running late, and one of your drivers just asked for help with a better route. You’ve expanded your NEMT operations—more trips, more drivers, more zones—but it feels like the chaos is growing with it. Dispatchers are manually juggling schedules, […]

Scaling Smarter: How Advanced Dispatching Drives NEMT Growth

Scaling Smarter: How Advanced Dispatching Drives NEMT Growth

Do you ever feel like you’re the only non-emergency medical transportation (NEMT) provider struggling with inefficient dispatching and routing? If so, don’t worry. You’re not alone. For businesses like yours, optimizing these processes in an industry where timely patient transport can dramatically impact health outcomes is not just an operational necessity—it’s a strategic advantage. In […]

You’re Running Multiple NEMT Fleets—But Is Your System Keeping Up?

You’re Running Multiple NEMT Fleets—But Is Your System Keeping Up?

Managing multiple NEMT fleets across different areas isn’t just complicated—it can feel like juggling without a safety net. You’ve got drivers to coordinate, trips to dispatch, billing to track, and clients to serve. The stakes are high, and without the right system, one small issue can create a ripple effect of delays, errors, and lost […]

LinkedIn Marketing for NEMT Providers: Grow Your Business, Win More Contracts

LinkedIn Marketing for NEMT Providers

Have you ever been in a situation like this before? One afternoon, Tom, the owner of a successful 25-vehicle non-emergency medical transportation (NEMT) operation, was sitting in his office fuming over a printed contract denial. “They went with another provider,” he aggravatedly said to himself. The rejection didn’t make sense—his team was reliable, his fleet […]