Build Stronger Relationships with Healthcare Providers

Did you know that 21% of U.S. adults without a vehicle or public transport access went without necessary medical care in 2022? This unfortunate statistic reinforces the need for reliable transportation services that work in unison with healthcare organizations. In the competitive non-emergency medical transportation (NEMT) industry, establishing a strong partnership with healthcare providers is […]
How to Create a Driver Incentive Program That Works

Recruiting and retaining quality drivers is about to get even more competitive. According to reports, the employment rate of drivers—including those in non-emergency medical transportation (NEMT)—is expected to grow by 5% from 2022 to 2032. This highlights the need for effective retention strategies that help boost operational efficiency. In the competitive NEMT industry, keeping drivers […]
How to Ensure a 5-Star Experience for Your NEMT Clients

In the non-emergency medical transportation (NEMT) industry, client satisfaction isn’t just good business—it’s essential for success. This growing industry demands positive changes. With rising competition and customer expectations, delivering a five-star experience can set your business apart. Ensuring quality customer care requires strategic and actionable steps prioritizing improved customer experiences. Any business with unhappy clients is […]
Navigating NEMT Medicaid Rates & Maximizing Reimbursements

Did you know an estimated 70 million individuals, approximately 21.2% of the U.S. population, received Medicaid or CHIP in 2022? The programs accounted for $829 billion, 19.5% of the overall health consumption expenditures. Next to private insurance and Medicare, Medicaid is a key pillar of the U.S. healthcare system. It finances the delivery of primary […]
How NEMT Providers Can Avoid Online Billing Errors

Online billing errors can be a costly and frustrating problem for non-emergency medical transportation (NEMT) providers, causing delayed payments and strained client relationships. Fortunately, there are proven strategies to minimize these mistakes and streamline your billing process. What would you do if an unnoticed error resulted in financial losses or even legal complications? This scenario […]
The Role of Van Conversion Companies in NEMT Services

Ready for some staggering stats? According to the American Hospital Association, nearly 3.6 million people in the U.S. forgo medical care due to transportation challenges. A study by UC Davis Health also found that about 5.8 million Americans miss or delay medical care annually because of transportation barriers. This magnifies the need for accessible and […]
Guide: Government Funding and Grants for NEMT Providers

Government funding for improved healthcare access is a lifeline for non-emergency medical transportation (NEMT) providers. For example, President Joe Biden gave the Centers for Medicare and Medicaid Services (CMS) a $53 billion funding increase in 2023. Specialized funds and grants like these allow providers to bridge the gap between patients and essential medical care. […]
How to Choose the Right NEMT Insurance Broker

In this high-stakes industry, the right NEMT insurance broker can be the difference between smooth operations and costly setbacks. Insurance brokers are critical to a successful non-emergency medical transportation (NEMT) business. With the assistance of a qualified NEMT insurance broker, you can rest assured that your business is in good hands and that you don’t […]
Vital NEMT Statistics Every Provider Needs to Know

Every year, millions of patients miss their healthcare appointments due to transportation issues. The growing demand for non-emergency medical transportation (NEMT) services shows how critical they are in bridging the gap in healthcare accessibility. Suppose you need regular, reliable transportation to your dialysis sessions. In challenging times, NEMT stands ready to help. These services are […]
How to Increase Your NEMT Clean Claim Rates

Did you know, according to the Experian Health 2024 State of Claims survey, claim denials across healthcare have grown by 31%? Approximately 65% of denied claims are never re-submitted, causing providers permanent financial losses. This includes non-emergency medical transportation (NEMT) services that rely heavily on Medicaid reimbursements to fund operations. Claim denials substantially impact the […]