How New York NEMT Providers Can Simplify MAS Compliance

In early 2024, Medical Answering Services (MAS) became the official NEMT broker for New York State, bringing new opportunities for providers and introducing critical changes to their attestation process.

MAS now requires that all NEMT providers submit GPS data during the attestation process to get paid. While this change aims to improve accountability and transparency in the NEMT industry, it creates significant challenges for providers not equipped to meet these stringent requirements.

This article covers the pressure these regulations place on providers and how Tobi NEMT software is stepping in to help you with MAS compliance, maintain operations, and avoid financial losses.

The Challenge for New York NEMT Providers

MAS’s updated attestation compliance process has caught many providers off guard.

Without reliable systems in place to capture and submit GPS data, some providers are facing:

• Missed payments: Providers risk having their claims denied if they can’t submit GPS-backed proof that trips occurred as reported.
  
  
• Operational disruptions: Time spent manually addressing MAS requirements eats into operational efficiency.
  
  
• Potential fines: Non-compliance could result in significant penalties, further straining business finances.
  
  

The consequences are clear: if you don’t adhere to the new MAS compliance requirements, you won’t get paid for completed rides.

How Tobi Simplifies MAS Compliance

Tobi’s NEMT software offers you a comprehensive solution to the challenges presented by MAS’s new GPS attestation requirements. Here’s how:

1. GPS Data Accuracy

Tobi’s GPS tracking system delivers 99.5% data accuracy, ensuring providers meet MAS compliance standards without hassle.

The software automatically captures and logs trip data in real time, eliminating manual errors and guesswork.

2. Automated and Manual Submission Options

If a GPS data submission fails for any reason, Tobi automatically resends the data, minimizing disruption.

Providers can also manually submit GPS data in batches with just a few clicks, offering flexibility to suit their workflow.

Don’t Lose Money: See How Tobi Can Help You

3. Seamless Integration with the MAS Portal

Navigating the MAS portal can be a headache for providers unfamiliar with its system.

Tobi eliminates this frustration by linking directly to the MAS portal. With Tobi’s streamlined interface, providers can:

• Pull up MAS claims in their Tobi Workbook.
• Click the Trip ID to instantly view the trip in the MAS portal.
• Quickly make any necessary trip corrections directly within the MAS trip roster.

This intuitive process saves time and ensures providers can meet MAS compliance standards efficiently.

4. Automated Billing and Reconciliation

Tobi simplifies the billing process with MAS by allowing providers to submit all claims once per cycle.

It automatically reconciles data for eMedNY, eliminating the need for redundant manual entries and ensuring providers can focus on their operations rather than paperwork.

Why Tobi Is Essential for New York Providers

With MAS’s strict new requirements, compliance is no longer optional—it’s mandatory for staying in business.

Tobi NEMT software not only ensures providers meet these standards but also simplifies the entire process:

• Avoid penalties and missed payments: With accurate GPS data and seamless submission, providers can secure payment for completed trips without delays.
  
  
• Save time and resources: Tobi’s automated processes and direct MAS portal integration streamline operations, allowing providers to focus on delivering exceptional service.
  
  
• Reduce stress: By handling compliance automatically, Tobi gives providers peace of mind that their business is on the right track.

Don’t Let MAS Compliance Issues Impact Your Bottom Line

MAS’ updated attestation process is a turning point for NEMT providers in New York.

Those who fail to adapt risk losing revenue and facing penalties—but compliance doesn’t have to be a burden.

Let Tobi handle the details so you can focus on what matters most: providing reliable, high-quality transportation services.

Are you ready to simplify compliance and get paid for your hard work? See how Tobi is prepared to help you.