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3 Ways Streamlining Communication Can Improve Your NEMT Business 

3 Ways Streamlining Communication Can Improve Your NEMT Business

Efficiency and reliability are crucial for non-emergency medical transportation (NEMT) companies.   Ensuring timely pickups, safe transportation, and clear communication is essential for operators and their clients.   Effective communication is the backbone of any successful NEMT operation. By streamlining communication channels, you can unlock significant improvements, from more efficient scheduling to a boost in customer satisfaction.   […]

What qualities make a great NEMT provider?

What qualities make a great NEMT provider

Imagine you’re voting for a presidential candidate. What factors would influence your choice?   You would probably want to know their background, achievements, and vision of what they want to accomplish. You would need a good reason to trust them with the country’s future.  Similarly, you face a similar challenge when you market your brand as […]

Understanding the Role of an NEMT Driver

Understanding the Role of an NEMT Driver

While there are many essential roles across the non-emergency medical transportation (NEMT) industry, drivers play a significant part in daily operations.   Drivers are on the front lines of the NEMT business, as they’re the ones your customers interact with consistently.   They’re essentially the face of your company.  In this article, we’ll take a closer look […]

All You Need to Know About Accessibility Regulations in NEMT 

Accessibility Regulations in NEMT

Accessibility regulations in non-emergency medical transportation (NEMT) services are a comprehensive set of guidelines established to ensure that all individuals, regardless of their physical abilities, can access and utilize transportation services.   These regulations outline specific standards that NEMT providers must follow to create an inclusive and accommodating environment for passengers with disabilities.  Why are Accessibility […]

Can Technology Help Reduce Wait Times for NEMT Rides?

Reduce Wait Times for NEMT Rides

Yes, technology can and is reducing wait times for non-emergency medical transportation (NEMT) rides, improving efficiency and notable cost savings.   With modern NEMT solutions, studies have shown an estimated savings on ride costs ranging from 30% to 70%. This significant reduction translates into operational benefits for providers and enhanced user service experiences.   This […]

How to Handle Medical Billing Denials in NEMT 

Handle Medical Billing Denials

Medical billing denials are a common and frustrating problem for NEMT providers nationwide.   Denials typically happen when insurance companies reject claims for various reasons, such as incorrect coding, missing documentation, eligibility issues, or policy changes. Denials can result in lost revenue, increased administrative costs, and reduced patient satisfaction for NEMT providers.   NEMT providers […]

Mitigating the Risk of Accidents in NEMT: Expert Insights and Best Practices 

Mitigating the Risk of Accidents in NEMT

As a provider of non-emergency medical transportation (NEMT), you are tasked with offering safe and dependable transportation services in a rapidly moving industry.   You know the significance of prompt and secure patient transport, but accidents are still a worry.   In this article, we’ll help you recognize potential dangers and offer suggestions for overcoming them.  Why […]

The Biggest Medicaid Billing Challenges NEMT Providers Face

The Biggest Medicaid Billing Challenges NEMT Providers Face

Since it was enacted in 1965, Medicaid has been helping low-income individuals receive proper medical care they usually couldn’t afford.  As part of the program, non-emergency medical transportation (NEMT) providers help patients get to their appointments, especially if they don’t have a vehicle or have a disability.  While NEMT businesses provide an incredible service to […]

Unique Ways to Boost Your NEMT Private Pay Contracts

Unique Ways to Boost Your NEMT Private Pay Contracts

Across the non-emergency medical transportation (NEMT) industry, providers find it challenging to increase and enhance private pay contracts.   As the demand for reliable transportation services continues to rise, NEMT businesses must explore new, inventive strategies that set them apart in a competitive market.   This article examines several unique approaches to meet private pay clients’ needs […]

4 Things You Didn’t Know Your NEMT Van Should Have

4 Things You Didn't Know Your NEMT Van Should Have

What makes a great service stand out from a good one?   It’s the attention to detail—the little things that make a big difference in how patients feel, stay safe, and remain satisfied. Meeting the basic standards is necessary but not enough. It’s the extra mile that separates the leaders from the followers.   This article explores […]