What regulations and training are essential for NEMT drivers?

As an NEMT provider, you are working to ensure safe and reliable transportation for individuals heading to their medical appointments. Your days are filled with planning routes, managing tight schedules, and coordinating with various healthcare facilities. However, even the best-laid plans can only succeed with the proper execution. And who is at the forefront of […]
The Complete Guide to NEMT Vehicle Safety Regulations

Managing vehicle safety in a Non-Emergency Medical Transport (NEMT) business is no small task. Vehicle safety rules and regulations constantly evolve, making it challenging to stay ahead. Failure to keep up can lead to severe issues, so this article aims to simplify these complex standards and explain why they’re vital for your NEMT operations. […]
How to Handle Will Calls in NEMT

For NEMT businesses, the challenges posed by “will calls” are all too familiar. These impromptu transportation requests often strain valuable resources, complicate logistics, and disrupt the delicate balance between serving existing clients and meeting urgent demands. This article explores the significance of will calls and provides practical guidance on effectively handling will calls in NEMT […]
New York’s GPS Compliance Mandate for NEMT Providers

The Non-Emergency Medical Transport (NEMT) industry is constantly changing. Only businesses that quickly adopt new technology can survive in this market. The latest update is the New York State Department of Health’s (NYSDOH) new mandate for NEMT providers or Transport Providers (TPs). In a communication to registered TPs dated February 1, Medical Answering Services (MAS) […]
Dealing with No-Shows in the NEMT Industry

The National Library of Medicine’s report on missed appointments in the Non-Emergency Medical Transportation (NEMT) Industry reveals that, on average, 62 appointments are missed each day. These missed appointments add up to a substantial annual loss of $3 billion for the healthcare industry. Clearly, “no-shows” can potentially have a severe financial impact on NEMT providers. […]
Best Practices for Setting NEMT Rates

Setting rates for your non-emergency medical transportation (NEMT) business is a critical decision that requires finding the perfect balance between affordability for your customers and profitability for your business. It’s no easy task, but with the proper knowledge and strategies, you can navigate the rate-setting process with confidence and precision. This article provides practical insights […]
The Future of Non-Emergency Medical Transportation (2023)
The non-emergency medical transportation (NEMT) industry will significantly change in 2023. Technological advancements, the evolution of transportation, and shifting consumer preferences will transform the industry. This blog explores these emerging trends and changes that will likely shape the future of NEMT in 2023 and beyond. The NEMT Industry The NEMT industry is growing, but fleet […]