How do you charge for ‘deadhead miles’ in NEMT?
One of the most common and frustrating questions NEMT providers face is how to charge for the miles traveled without a passenger—otherwise known as “deadhead miles.” A provider recently completed a routine trip from a care home to a doctor’s appointment and back. However, soon after returning, they received a call asking them to make […]
How Can Technology Improve Your NEMT Service?
Non-emergency medical transportation (NEMT) is a demanding and competitive industry. How do you stand out from the crowd and deliver the best service possible? The answer is technology. Technology can be your ally in overcoming the many challenges of NEMT. Whether it’s scheduling, routing, compliance, or customer satisfaction, there’s a technological solution for every problem. […]
Understanding NEMT Regulations for Child Passenger Safety
Non-emergency medical transportation (NEMT) is a critical bridge connecting individuals to essential medical care, specifically when an emergency response is unnecessary. Children with chronic illnesses, physical disabilities, or developmental issues require frequent medical appointments. Without reliable transportation, these necessary healthcare visits become challenging and potentially aggravating. NEMT ensures that all children can receive the care […]
A Deep Dive into the NEMT Industry
The NEMT industry is changing how people get medical care as healthcare advances. NEMT services assist people without transportation or limited mobility to get to their medical appointments. This article explains the NEMT industry, its dynamics, and future growth. We’ll show you why it matters, how it’s changing, and how you can use technology to […]
How do NEMT associations help providers overcome challenges?
The challenges confronting providers in the non-emergency medical transportation (NEMT) sector are numerous and complex. For business owners to effectively address these challenges, NEMT associations emerge as vital allies. NEMT associations advocate for providers and equip them with essential tools and knowledge to confront common challenges in the industry head-on. This article highlights […]
NEMT Brokers: Who They Are, What They Do, and How They Impact the Industry
In the non-emergency medical transportation (NEMT) industry, various players have a crucial role in providing transportation services to patients in need. One of those integral players is an NEMT broker. For individuals facing mobility challenges or needing assistance reaching healthcare facilities, NEMT brokers help ensure they have seamless transportation solutions. In this article, we’ll shed […]
Unlocking Success in NEMT: The Power of Attending Industry-Leading Conferences
Are you always looking for ways to stay updated with the latest non-emergency medical transportation (NEMT) industry trends? Do you want a platform that allows you to showcase your business and connect with other professionals and stakeholders who share your interests? Perhaps you’re looking for solutions to challenges faced by NEMT providers like yourself. If […]
How will changes to New York State’s NEMT broker affect your drivers?
As the State of New York transitions all its non-emergency medical transportation (NEMT) services to a single broker, many transportation providers are working through how this will affect their operations, including their drivers. In August 2023, the New York State Department of Health (NYSDOH) selected Medical Answering Services, LLC (MAS) as the single Medicaid Transportation […]
Additional Requirements from MAS that New York State NEMT Providers Should Be Ready For
In August 2023, the New York State Department of Health (NYSDOH) selected Medical Answering Services, LLC (MAS) to be the central Medicaid Transportation Broker for the entire state. MAS began initiating new contracts with transportation providers—or providers—across New York State in October. As providers receive and review their new contracts from MAS, they will see […]
A Transportation Provider’s Guide to Medicaid NEMT Services
Healthcare accessibility stands as one of the pillars of a thriving society. Yet, for many patients, simply reaching medical facilities remains an unforeseen challenge. Beyond the challenges of treatments and appointments lies a fundamental question: How do patients get to their healthcare providers in the first place? Often overlooked, this intersection of transportation and healthcare […]