The Basics of Medical Coding

For non-emergency medical transportation (NEMT) providers, mastering medical coding is essential for getting paid correctly and operating smoothly. While necessary for your business, it can also be complex and confusing. This article breaks down the basics of medical coding in NEMT, explains the different types of codes used, and offers tips for staying compliant and […]
Is Value-Based Care the Future of NEMT in America?

The non-emergency medical transportation (NEMT) industry constantly evolves, including adopting value-based care. Value-based care is a concept that has been around for a while but is now gaining more traction and relevance in the healthcare field. NEMT providers have become used to the conventional business model—a model based on the number of rides you […]
Understanding Microtransit: A Modern Mobility Solution

Non-emergency medical transportation (NEMT) is a vital service that helps millions of people access their healthcare appointments yearly. However, traditional NEMT models often face high costs, low efficiency, limited coverage, and poor customer satisfaction. How can NEMT providers overcome these obstacles and deliver better transportation solutions for their members? One answer may be microtransit, a […]
5 NEMT Influencers You Should Follow for Industry Tips and Insights

Almost every industry has influencers on social media who create and curate content that audiences love and want more of. While the non-emergency medical transportation industry is more niche than many other sectors, many voices want to help providers reach…
How do you charge for ‘deadhead miles’ in NEMT?

One of the most common and frustrating questions NEMT providers face is how to charge for the miles traveled without a passenger—otherwise known as “deadhead miles.” A provider recently completed a routine trip from a care home to a doctor’s appointment and back. However, soon after returning, they received a call asking them to make […]
How Can Technology Improve Your NEMT Service?

Non-emergency medical transportation (NEMT) is a demanding and competitive industry. How do you stand out from the crowd and deliver the best service possible? The answer is technology. Technology can be your ally in overcoming the many challenges of NEMT. Whether it’s scheduling, routing, compliance, or customer satisfaction, there’s a technological solution for every problem. […]
Understanding NEMT Regulations for Child Passenger Safety

Non-emergency medical transportation (NEMT) is a critical bridge connecting individuals to essential medical care, specifically when an emergency response is unnecessary. Children with chronic illnesses, physical disabilities, or developmental issues require frequent medical appointments. Without reliable transportation, these necessary healthcare visits become challenging and potentially aggravating. NEMT ensures that all children can receive the care […]
A Deep Dive into the NEMT Industry

The NEMT industry is changing how people get medical care as healthcare advances. NEMT services assist people without transportation or limited mobility to get to their medical appointments. This article explains the NEMT industry, its dynamics, and future growth. We’ll show you why it matters, how it’s changing, and how you can use technology to […]
How do NEMT associations help providers overcome challenges?

The challenges confronting providers in the non-emergency medical transportation (NEMT) sector are numerous and complex. For business owners to effectively address these challenges, NEMT associations emerge as vital allies. NEMT associations advocate for providers and equip them with essential tools and knowledge to confront common challenges in the industry head-on. This article highlights […]
NEMT Brokers: Who They Are, What They Do, and How They Impact the Industry

In the non-emergency medical transportation (NEMT) industry, various players have a crucial role in providing transportation services to patients in need. One of those integral players is an NEMT broker. For individuals facing mobility challenges or needing assistance reaching healthcare facilities, NEMT brokers help ensure they have seamless transportation solutions. In this article, we’ll shed […]