Verida: A Trusted Partner for NEMT Providers

When it comes to non-emergency medical transportation (NEMT), partnering with a reliable broker significantly enhances your business’s growth and efficiency.

Since 2000, Verida—formerly known as Southeastrans—has been a trusted NEMT broker with a solid reputation within the industry. As providers look for ways to streamline their operations, increase revenue, and maintain compliance, Verida offers a powerful partnership platform.

Who is Verida?

For nearly 25 years, Verida has been a leader in the NEMT industry, providing transportation management services to healthcare organizations and state Medicaid agencies.

Previously operating under the name Southeastrans, they rebranded to Verida to reflect their evolving business model of connecting people to necessary care and their continued commitment to quality transportation solutions. The name change was inspired by “Veritas,” meaning truth, and “ride,” which honors their core business and origins.

Verida coordinates NEMT services and connects healthcare facilities with transportation providers to ensure patients have access to necessary medical appointments.

With years of experience and a robust infrastructure, Verida has become a trusted name recognized for managing transportation services efficiently while keeping patient care at the forefront.

What Does Verida Do?

Verida’s core service is transportation management, but its operations encompass a wide range of services designed to optimize the NEMT experience.

This includes:

• Coordinating Rides: Verida matches healthcare patients with transportation providers to ensure timely, safe, and efficient travel to medical appointments.
  
  
• Technology-Driven Solutions: The company uses advanced Net InSight software to schedule rides, track driver performance, and ensure state and federal regulation compliance. Their platform also allows real-time ride tracking and integrated communication between providers and healthcare facilities.
  
  
• Quality Management: Verida holds their partner providers to high standards, ensuring that all drivers are well-trained, vehicles are maintained, and service is punctual. This focus on quality helps ensure patients have a positive experience, reducing missed appointments and delays.
  
  
• Compliance and Safety: In the NEMT industry, staying compliant with Medicaid regulations and safety standards is crucial. Verida helps providers maintain these standards through continuous training and monitoring, allowing NEMT providers to focus on what they do best—offering reliable transportation.
  
  

Verida By the Numbers

Get to know a little more about Verida with some interesting stats:

• 5.5 million annual trips
• 4 million people helped
• 900 NEMT provider partners
• 7 areas covered:
  • Arkansas
  • Georgia
  • Indiana
  • Louisiana
  • Mississippi
  • Tennessee
  • Washington, D.C.
    
    

Why Should NEMT Providers Partner with Verida?

Collaborating with Verida offers many benefits for NEMT providers, making it a strategic choice for those aiming to expand their business.

1. Access to an Extensive Network: Verida’s established relationships with healthcare organizations, state agencies, and hospitals provide a constant stream of transportation requests. As a partner, NEMT providers gain access to a robust network, increasing the volume of rides and potential revenue.

2. Increased Revenue Opportunities: By partnering with a well-known NEMT broker, providers can boost their revenue streams. Verida’s broad client base offers a reliable source of trips, allowing NEMT operators to expand their business.

3. Support with Compliance and Training: Verida offers ongoing support to its partners by providing training, ensuring compliance with Medicaid rules, and maintaining high safety standards. This helps avoid costly compliance issues and improves service quality and patient satisfaction.

4. Reputation and Trust: Working with a broker recognized for quality and reliability adds credibility to NEMT providers. Verida’s strict quality control measures reflect positively on partner companies, helping them stand out in a competitive market.

How to Become a Partner

Becoming a Verida partner is straightforward but requires meeting specific standards to ensure a successful and compliant partnership.

1. Initial Application: Providers interested in joining Verida’s network must submit a request for qualifications form. This includes details about the fleet, driver qualifications, and compliance with state regulations.

2. Credentialing Process: Verida thoroughly screens potential partners to ensure they meet the necessary standards. This process involves reviewing insurance, vehicle maintenance records, driver background checks, and confirming compliance with all state and federal regulations.

3. Training and Onboarding: Once approved, NEMT providers will undergo a training program to familiarize them with Verida’s software platform, quality standards, and reporting protocols. This ensures that providers are prepared to deliver high-quality service from day one.

4. Ongoing Evaluation: Verida conducts regular performance reviews to ensure their partners maintain high service levels. Providers consistently meeting or exceeding these standards can enjoy long-term, profitable relationships with Verida.

The “NEMT Provider-Friendly” Broker

Verida offers NEMT providers a pathway to growth and operational efficiency through a trusted partnership.

By leveraging its technology, industry experience, and extensive network, Verida helps transportation providers secure more trips, streamline processes, and improve patient outcomes. For NEMT businesses looking to expand and enhance their service offerings, partnering with Verida can be a crucial step toward sustained success.

Are you curious how Tobi can help you run your NEMT operations more efficiently? Request a demo for a free 30-day trial and experience how Tobi makes your business better at every turn.