Popular Blog Posts

It’s 9 a.m. and your dispatcher is already buried in chaos.  A rider canceled, another is running late, and one of your drivers just asked for help with a better route. You’ve expanded your NEMT operations—more trips, more drivers, more…

Do you ever feel like you're the only non-emergency medical transportation (NEMT) provider struggling with inefficient dispatching and routing? If so, don't worry. You're not alone. For businesses like yours, optimizing these processes in an industry where timely patient transport…

Managing multiple NEMT fleets across different areas isn’t just complicated—it can feel like juggling without a safety net. You’ve got drivers to coordinate, trips to dispatch, billing to track, and clients to serve. The stakes are high, and without the…

Have you ever been in a situation like this before? One afternoon, Tom, the owner of a successful 25-vehicle non-emergency medical transportation (NEMT) operation, was sitting in his office fuming over a printed contract denial. “They went with another provider,”…

Medicaid-funded non-emergency medical transportation (NEMT) services help millions of Americans get to life-saving healthcare appointments every year. But with federal talks of slashing Medicaid budgets, many NEMT providers are left wondering what will happen if that funding starts to disappear.…

Non-emergency medical Transportation (NEMT) is a lifeline for millions of Medicaid enrollees, ensuring they can access the healthcare services they need. However, providing timely, safe, and reliable transportation requires more than just vehicles and drivers—it demands strong, thoughtfully designed contracts…

As your non-emergency medical transportation (NEMT) business grows, so do your challenges. Not only do you have more vehicles to coordinate, but you also have more drivers to manage and more trips to schedule—all with the pressure to stay compliant,…

When your NEMT fleet reaches 20 or more vehicles, keeping them full isn’t just important—it’s essential to your survival. At that size, efficiency becomes everything. You’ve already built a strong operation, but now the challenge shifts to maximizing trip volume,…

What if your business was one of the thousands losing money because of denied claims? In 2022 alone, healthcare providers spent nearly $20 billion just to appeal them.   In the non-emergency medical transportation (NEMT) world, claim denials delay reimbursements, increase operational…

Are inefficient routes costing your non-emergency medical transportation (NEMT) business time and money? Missed medical appointments, often due to transportation delays, cost the U.S. healthcare industry $150 billion annually.  Efficient route planning is crucial for NEMT providers.  Delays, cancellations, and…