Popular Blog Posts

In early 2024, Medical Answering Services (MAS) became the official NEMT broker for New York State, bringing new opportunities for providers and introducing critical changes to their attestation process. MAS now requires that all NEMT providers submit GPS data during…

Embracing sustainability is one of the first steps to ensure your business contributes to a better future for the planet. Our daily choices have a lasting impact on the environment. Did you know that a typical passenger vehicle emits about…

In the non-emergency medical transportation (NEMT) industry, a reliable and well-trained team is not just a nice-to-have—it's essential for success. An optimized NEMT employee training and retention plan leads to an optimized business. Not only does this combination lead to…

Switching software can seem daunting for most non-emergency medical transportation (NEMT) providers. The potential challenges—data migration, training, service downtime, and cost—can deter businesses from taking the plunge. However, upgrading to a modern NEMT software platform is less painful than it…

Thriving partnerships between providers and brokers are essential in the non-emergency medical transportation (NEMT) industry to ensure smooth, reliable service. One broker quickly growing in this area is SafeRide Health. Known for their commitment to high-quality healthcare transportation, they help…

The non-emergency medical transportation (NEMT) billing lifecycle is much more complex and layered than you might think. It consists of multiple steps, from the initial filing of the claim to possible denials and appeals to payout. These steps determine whether…

As a non-emergency medical transportation (NEMT) provider, one of your primary concerns is ensuring a smooth and efficient billing process.  While NEMT billing can involve intricate rules and regulations, navigating these stringent guidelines can enhance your business’s financial health. A…

One of the biggest challenges non-emergency medical transportation (NEMT) providers face is determining how many drivers and vehicles they need to keep operations smooth and customers satisfied. Too few, and you risk delays and missed appointments. Too many, and you…

You meet the regulations. You follow the rules. You’re aligned with NEMT compliance standards. While this is commendable, compliance doesn’t make you stand out. How do you operate when the rulebook runs out? That’s where ethics comes in: unspoken guidelines…

The NEMT broker is essential to the non-emergency medical transportation (NEMT) industry.  NEMT brokers are third-party vendors that organize and manage transportation trips for Medicaid patients. States employ these brokers through bidding processes, and the brokers are responsible for administering…