How to Choose the Right NEMT Insurance Broker
In this high-stakes industry, the right NEMT insurance broker can be the difference between smooth operations and costly setbacks. Insurance brokers are critical to a successful non-emergency medical transportation (NEMT) business. With the assistance of a qualified NEMT insurance broker, you can rest assured that your business is in good hands and that you don’t […]
Vital NEMT Statistics Every Provider Needs to Know
Every year, millions of patients miss their healthcare appointments due to transportation issues. The growing demand for non-emergency medical transportation (NEMT) services shows how critical they are in bridging the gap in healthcare accessibility. Suppose you need regular, reliable transportation to your dialysis sessions. In challenging times, NEMT stands ready to help. These services are […]
How to Increase Your NEMT Clean Claim Rates
Did you know, according to the Experian Health 2024 State of Claims survey, claim denials across healthcare have grown by 31%? Approximately 65% of denied claims are never re-submitted, causing providers permanent financial losses. This includes non-emergency medical transportation (NEMT) services that rely heavily on Medicaid reimbursements to fund operations. Claim denials substantially impact the […]
Diversifying NEMT Services to Reach More Customers
Regardless of the industry, demands are constantly evolving. That means businesses must consistently modify their products or services to keep up. In the non-emergency medical transportation (NEMT) sector, this could mean branching out to several micro-industries, including different transportation types. Diversifying NEMT services and modifying your business model is sometimes a strategic and necessary decision. […]
Use Passenger Feedback to Build a Customer-Focused NEMT Service
Imagine a dialysis patient unable to attend a critical appointment because their driver showed up too late, or worse, not at all. For many non-emergency medical transportation (NEMT) providers, understanding passenger needs and pain points is the key to preventing these scenarios and building trust. Customer satisfaction and feedback are the pillars of any successful […]
How New York NEMT Providers Can Simplify MAS Compliance
In early 2024, Medical Answering Services (MAS) became the official NEMT broker for New York State, bringing new opportunities for providers and introducing critical changes to their attestation process. MAS now requires that all NEMT providers submit GPS data during the attestation process to get paid. While this change aims to improve accountability and transparency […]
NEMT Sustainability Practices for Large Fleets
Embracing sustainability is one of the first steps to ensure your business contributes to a better future for the planet. Our daily choices have a lasting impact on the environment. Did you know that a typical passenger vehicle emits about 4.6 metric tons of CO2 annually? This alone should lead non-emergency medical transportation (NEMT) providers […]
Optimizing NEMT Employee Training and Retention
In the non-emergency medical transportation (NEMT) industry, a reliable and well-trained team is not just a nice-to-have—it’s essential for success. An optimized NEMT employee training and retention plan leads to an optimized business. Not only does this combination lead to increased patient satisfaction, it enhances your chances of business success. This article will discuss the […]
Switching NEMT Software Isn’t as Painful as It May Seem
Switching software can seem daunting for most non-emergency medical transportation (NEMT) providers. The potential challenges—data migration, training, service downtime, and cost—can deter businesses from taking the plunge. However, upgrading to a modern NEMT software platform is less painful than it may appear and can offer substantial benefits that improve operational efficiency, client satisfaction, and scalability. […]
How SafeRide Health Helps NEMT Providers Deliver Reliable Transportation
Thriving partnerships between providers and brokers are essential in the non-emergency medical transportation (NEMT) industry to ensure smooth, reliable service. One broker quickly growing in this area is SafeRide Health. Known for their commitment to high-quality healthcare transportation, they help bridge the gap between patients, providers, and payers. This article explores SafeRide Health, its mission, […]