Don’t Let These 5 Mistakes Stall Your NEMT Growth!
Diversifying NEMT Services to Reach More Customers
Regardless of the industry, demands are constantly evolving. That means businesses must consistently modify their products or services to keep up. In the non-emergency medical transportation (NEMT) sector, this could mean branching out to several micro-industries, including different transportation types. Diversifying NEMT services and modifying your business model is sometimes a strategic and necessary decision. […]
Use Passenger Feedback to Build a Customer-Focused NEMT Service
Imagine a dialysis patient unable to attend a critical appointment because their driver showed up too late, or worse, not at all. For many non-emergency medical transportation (NEMT) providers, understanding passenger needs and pain points is the key to preventing these scenarios and building trust. Customer satisfaction and feedback are the pillars of any successful […]
How New York NEMT Providers Can Simplify MAS Compliance
In early 2024, Medical Answering Services (MAS) became the official NEMT broker for New York State, bringing new opportunities for providers and introducing critical changes to their attestation process. MAS now requires that all NEMT providers submit GPS data during the attestation process to get paid. While this change aims to improve accountability and transparency […]
NEMT Sustainability Practices for Large Fleets
Embracing sustainability is one of the first steps to ensure your business contributes to a better future for the planet. Our daily choices have a lasting impact on the environment. Did you know that a typical passenger vehicle emits about 4.6 metric tons of CO2 annually? This alone should lead non-emergency medical transportation (NEMT) providers […]
Optimizing NEMT Employee Training and Retention
In the non-emergency medical transportation (NEMT) industry, a reliable and well-trained team is not just a nice-to-have—it’s essential for success. An optimized NEMT employee training and retention plan leads to an optimized business. Not only does this combination lead to increased patient satisfaction, it enhances your chances of business success. This article will discuss the […]
Switching NEMT Software Isn’t as Painful as It May Seem
Switching software can seem daunting for most non-emergency medical transportation (NEMT) providers. The potential challenges—data migration, training, service downtime, and cost—can deter businesses from taking the plunge. However, upgrading to a modern NEMT software platform is less painful than it may appear and can offer substantial benefits that improve operational efficiency, client satisfaction, and scalability. […]
How SafeRide Health Helps NEMT Providers Deliver Reliable Transportation
Thriving partnerships between providers and brokers are essential in the non-emergency medical transportation (NEMT) industry to ensure smooth, reliable service. One broker quickly growing in this area is SafeRide Health. Known for their commitment to high-quality healthcare transportation, they help bridge the gap between patients, providers, and payers. This article explores SafeRide Health, its mission, […]
A Step-by-Step Map of the NEMT Billing Lifecycle
The non-emergency medical transportation (NEMT) billing lifecycle is much more complex and layered than you might think. It consists of multiple steps, from the initial filing of the claim to possible denials and appeals to payout. These steps determine whether an NEMT business will have a steady cash flow. If you are worried about your […]
5 Simple Tips to Improve Your NEMT Billing Process
As a non-emergency medical transportation (NEMT) provider, one of your primary concerns is ensuring a smooth and efficient billing process. While NEMT billing can involve intricate rules and regulations, navigating these stringent guidelines can enhance your business’s financial health. A proficient billing process simplifies your financial network, reduces the risk of errors and payment discrepancies, […]
The Ultimate Guide on How Many NEMT Drivers & Vehicles You Need
One of the biggest challenges non-emergency medical transportation (NEMT) providers face is determining how many drivers and vehicles they need to keep operations smooth and customers satisfied. Too few, and you risk delays and missed appointments. Too many, and you could be left paying for underutilized assets. So, how do you figure out the sweet […]